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Colorful Lockers

FREQUENTLY ASKED
QUESTIONS

Why should I consider doing a leaflet or flyer drop?

 

Because it's super simple, it works and it’s the most cost effective way to get your name, event or offering into your target markets home.

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Why should I use Crocodile?

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We offer every one of our clients a friendly and reliable service. We pride ourselves on our customer service and client experience.

We use GPS tracking so you know exactly where your leaflets are circulating and we give all new clients 10% off their first order

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How competitive is Crocodile?

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The rates are probably the lowest available for GPS tracked delivery, you deal directly with us, from placing your order, to distribution of your leaflets or flyers, to invoicing after delivery. There’s no outsourced call centre.

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Do Crocodile deliver to every home on a map?

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No, each area has slightly more homes than the number delivered to, as the maximum distribution figure in any particular area are rounded-off to the nearest 500 homes.

This is done for two reasons; firstly because we offer the Mini Croc service which is 500 leaflets and secondly because this also allows flexibility to skip homes where needed, for example, if there's a ‘No Canvassing’ sign or a scary looking dog in the garden

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How will I know which area's Crocodile have covered?

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We will supply you with a weekly update on which areas have been completed and how many leaflets have been delivered. On request, we can supply streets names or postcode sectors.

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How quickly can I expect a response?

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That very much depends on the type of business and what sort of offer is made. A take-away menu will generate a far higher response per thousand, being an impulse purchase of a low order value, compared to say a building contractor, where a smaller percentage of people will respond, but the cost would obviously be more, it is also quite common for people to hold onto the flyer and keep it for later on

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What’s the first step to booking a delivery?

 

It's easy! Email us and we can chat from there.

It’s best to contact us with as much advance warning as possible, as no two direct competing businesses can have their leaflets or flyers delivered together.

 

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How soon will my leaflets or flyers be delivered?

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Once you are booked for a specific location, deliveries will commence in the week listed for that round to start.

As each delivery is different, a time frame will be discussed once the booking is confirmed.

If you have a special promotion that is date sensitive, make sure you mention it at the beginning so we can look to fast track it.

 

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What is Crocodile's policy for delivery to blocks of flats/apartments?

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When access is available, leaflets and flyers are delivered into individual letterboxes, we never just dump them in stairways, which is the case with many other delivery companies. If there’s no access, but a communal letterbox, we generally leave one leaflet per business.

We are happy to avoid flats/apartments. Just ask!

 

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What if I have a query/complaint about delivery?

 

Send us an email and we will answer your questions within 24-48 hours

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OTHER QUESTIONS:

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Don't be shy! If you have any other questions, drop us an email and ask away. Please state how you would like to be contacted and if it’s by phone, what’s the best time to call.

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